The British Columbia Museum Association (BCMA) has released a De-escalation and Harm Reduction toolkit as part of their Safety+ resource collection.

From the BCMA:

"Museum and cultural workers all over BC have expressed feeling unprepared to respond to crisis situations involving community members and patrons experiencing emergencies, especially those relating to mental health crisis and drug overdose. This toolkit is meant to provide workers with the knowledge and tools to assess and respond to emergencies while feeling safe and empowered. Our intention is to share a resource that can initiate discussions within your workplace so that your organization can take a collective commitment to life-affirming and humanizing practices whenever possible. We hope this supports you to be in service to your community and move from a place of love!"

The toolkit can be accessed here.